We've always believed in putting consumer interests first in everything we do.
That’s why we developed Human Affinity, a 'customer-first' approach that ensures we both fully understand and exceed customer needs and expectations throughout all our branding, marketing and communications.
The forthcoming ‘Consumer Duty’ principle from the Financial Conduct Authority (FCA) is equally focused on ensuring good customer outcomes:
That’s why we developed Human Affinity, a 'customer-first' approach that ensures we both fully understand and exceed customer needs and expectations throughout all our branding, marketing and communications.
The forthcoming ‘Consumer Duty’ principle from the Financial Conduct Authority (FCA) is equally focused on ensuring good customer outcomes: